topic Re: mothers number in Get Support

mothers number

shiffaomar — Wed, 05 Jan 2022 11:53:36 GMT

hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you

Re: mothers number

ShawnC13 — Sat, 16 Mar 2019 22:34:43 GMT

@shiffaomar wrote:
hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you

She doesn't have autopay setup? You would need to know her login information to make a payment or have her phone.

Re: mothers number

Pizzaeh — Sat, 16 Mar 2019 22:35:51 GMT

@shiffaomar wrote:
hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you

You have to access her Public Mobile account using the email address and pw. Do you have that information?

Re: mothers number

NuYearNuMobile — Sat, 16 Mar 2019 23:24:36 GMT

I was wondering if the OP can buy a voucher & activate it via IVR by calling public mobile.

Re: mothers number

Jackhyf63 — Sun, 17 Mar 2019 00:24:15 GMT

@shiffaomar if you have your mom’s username and password,Follow the link https://selfserve.publicmobile.ca/

then you can pay.

Re: mothers number

Luddite — Wed, 27 Mar 2019 18:53:21 GMT

@shiffaomar wrote:
hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you

@shiffaomar If she won't be gone longer than 90 days beyond her last renewal don't worry. She won't lose her number and can make the payment when the returns.