topic Re: Add on purchase , wrong one in Get Support

Add on purchase , wrong one

Luiggia — Wed, 05 Jan 2022 11:53:06 GMT

I purchased wrong add on. How can I correct it

Re: Add on purchase , wrong one

Anonymous — Thu, 05 Sep 2019 19:50:43 GMT

@Luiggia wrote:
I purchased wrong add on. How can I correct it

Which one did you buy?

Which one did you want?

Which plan are you on?

Re: Add on purchase , wrong one

computergeek541 — Thu, 05 Sep 2019 19:52:33 GMT

@Luiggia wrote:
I purchased wrong add on. How can I correct it

Generally, you can't. Public Mobile's official policy is no refunds on plans and add-ons. To get the proper add-on, you'll need to purchase the one that you do want. As for a credit for the add-on mistakenly purchased, that's up to the descretion of the moderators.

Re: Add on purchase , wrong one

geopublic — Thu, 05 Sep 2019 20:39:59 GMT

@Luiggia wrote:
I purchased wrong add on. How can I correct it