topic Re: Every bodytalk in Get Support

Every bodytalk

triciad — Wed, 05 Jan 2022 11:52:35 GMT

Why did you change the title of email from Public Mobile to Every body talk? It got put into spam with all those sexual solicitations my email provider filters out. This caused me not to be able to find the password reset links that timed out. Please change it back.

Re: Every bodytalk

ChuckYeah — Thu, 05 Sep 2019 09:36:09 GMT

Report the issue through SIMON and create a support ticket.

Explain your issue to SIMON, the ? comment box in the bottom right. Use as few words as possible as long descriptions may confuse the BOT. Use the answer buttons to answer questions until you get to here:

Submit your ticket with the link at the bottom.

If that doesn't work for you:
Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns. Also, issues placed through SIMON are being given priority, so chances are, you'll get a solution from SIMON way faster.

About @Moderator_Team

Re: Every bodytalk

ChuckYeah — Thu, 05 Sep 2019 11:29:16 GMT

Do you have a gmail account? You can set up a label for all mail coming from Public Mobile. I did that when I first signed up and all the emails are still going in there.

Re: Every bodytalk

computergeek541 — Thu, 05 Sep 2019 19:57:17 GMT

@triciad wrote:
Why did you change the title of email from Public Mobile to Every body talk? It got put into spam with all those sexual solicitations my email provider filters out. This caused me not to be able to find the password reset links that timed out. Please change it back.

Public Mobile isn't marking the messages as spam. This is really an issue to take up with your e-mail provider. You should be able to mark e-mail mesaages from this address as "safe" in the junk mail options.

Re: Every bodytalk

will13am — Thu, 05 Sep 2019 20:14:07 GMT

It looks like Public Mobile revision 2 is bringing back some of the ad slogans from Public Mobile revision 1.

Re: Every bodytalk

computergeek541 — Thu, 05 Sep 2019 20:20:55 GMT

@will13am wrote:
It looks like Public Mobile revision 2 is bringing back some of the ad slogans from Public Mobile revision 1.

Does this mean that unlimited could come back?

Re: Every bodytalk

will13am — Thu, 05 Sep 2019 20:24:38 GMT

@computergeek541 wrote:
@will13am wrote:
It looks like Public Mobile revision 2 is bringing back some of the ad slogans from Public Mobile revision 1.
Does this mean that unlimited could come back?

Hope so.

Re: Every bodytalk

triciad — Sun, 08 Sep 2019 20:49:22 GMT

Ok sure I have to add every body talk as an acceptable recipient of mail after doing that with public mobile. Without warning PM changed their email address & I have spent too much time trying to access my accounts looking for the original email that the password reset timed out. I will lose the account. There is no technical support via phone...for a PHONE COMPANY!

@computergeek541 wrote:
@triciad wrote:
Why did you change the title of email from Public Mobile to Every body talk? It got put into spam with all those sexual solicitations my email provider filters out. This caused me not to be able to find the password reset links that timed out. Please change it back.
Public Mobile isn't marking the messages as spam. This is really an issue to take up with your e-mail provider. You should be able to mark e-mail mesaages from this address as "safe" in the junk mail options.

Re: Every bodytalk

triciad — Sun, 08 Sep 2019 20:52:54 GMT

@computergeek541 wrote:
@will13am wrote:
It looks like Public Mobile revision 2 is bringing back some of the ad slogans from Public Mobile revision 1.
Does this mean that unlimited could come back?

Never knew unlimited was a thing with public mobile before. Unlimited data is now a thing with Rogers & Telus. I may switch to where my providers contact address does not switch & time out my account access & tech support is available via phone. @ $70 per month. I hope public mobile can compete with them & I don't have to switch