topic Re: Travel with Public in Get Support

Travel with Public

JLoxton91 — Tue, 04 Jan 2022 09:47:41 GMT

Looking to travel to Central America, just wondering how Public Mobile is out of Canada?

Re: Travel with Public

HALIMACS — Wed, 22 Dec 2021 12:45:33 GMT

Public Mobile's service will ONLY work in Canada and the USA (with a USA Roaming Add-on)

It will not work in any other country.

You could elect to purchase a local pre-paid SIM card (30-day plan) for the country you are visiting and use it in your device while there.

Re: Travel with Public

Triguy — Wed, 22 Dec 2021 13:13:05 GMT

PM only offers roaming in the US. You would need to either purchase a local sim or use Wi-Fi apps like Textnow, Skype or Signal.

Re: Travel with Public

darlicious — Wed, 22 Dec 2021 14:09:36 GMT

@JLoxton91

It doesn't but with a local or global sim card you have a lot more options for your pm service.

Edit: Central American SIM card guide...

https://www.phonetravelwiz.com/buying-a-sim-card-in-central-america-guide/

Options for your account and service....

You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. Moderator contact after paying and reactivating is necessary to have the rewards applied manually.
Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo number. Be sure to perform all call forwarding while in Canada. Now any incoming calling to your pm number will ring thru to your fongo number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!

Re: Travel with Public

pkaraa — Wed, 22 Dec 2021 16:06:19 GMT

EDIT: local SIM is recommended for central america. I misread the question earlier.

Keep this thread in the bookmarks until you come back. Keep posting your experience and any hiccups you may encounter.

Re: Travel with Public

softech — Wed, 22 Dec 2021 15:59:05 GMT

@pkaraa wrote:
It depends on for how many days you are planning to go to central america. If more than 10 days then local SIM is recommended else for 10 days and less the 10 day US roaming add-on is good. Buy on the day you are going and if it gets topped up account then purchased and confirmed in 'my account' then just look for the network of AT&T (preferred) and you are good.

Keep this thread in the bookmarks until you come back. Keep posting your experience and any hiccups you may encounter.

US roaming does not work in Central America

Local Sim is the only choice