topic Re: My data is not working in Get Support

My data is not working

hetpatel21 — Wed, 05 Jan 2022 11:51:12 GMT

Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working

Re: My data is not working

Anonymous — Tue, 12 Mar 2019 22:56:22 GMT

@hetpatel21 wrote:
Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working

@hetpatel21

What specific make/model phone is it?

Is anything else working?

It's likely APN but let's see what you have to say.

Re: My data is not working

ShawnC13 — Tue, 12 Mar 2019 22:56:31 GMT

@hetpatel21 wrote:
Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working

What type of phone are you using? Have you set your APN?

Here is a great site to setup your APN and instructions on how to do it. Find the APN Settings for Public Mobile here!

Re: My data is not working

hairbag1 — Tue, 12 Mar 2019 23:02:40 GMT

@hetpatel21 wrote:
Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working

What data plan did you subscribe to ? Could you have used up all your data already ?

Re: My data is not working

hetpatel21 — Tue, 12 Mar 2019 23:04:35 GMT

I'm using Asus phone . Idk how to do apn setting

Re: My data is not working

Anonymous — Tue, 12 Mar 2019 23:05:39 GMT

@hetpatel21 wrote:
I'm using Asus phone . Idk how to do apn setting

Were you with a previous carrier and if so which one?

Re: My data is not working

ShawnC13 — Tue, 12 Mar 2019 23:06:04 GMT

@hetpatel21 wrote:
I'm using Asus phone . Idk how to do apn setting

Use the link I provided it will give you the steps to verify and change it if required. It will also let you know if your phone is compatible with the network