topic Re: Accidentally gave wrong fido account number when transferring from Fido in Get Support

Accidentally gave wrong fido account number when transferring from Fido

Gurjant — Wed, 05 Jan 2022 11:50:50 GMT

Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over?

Re: Accidentally gave wrong fido account number when transferring from Fido

KingCao — Wed, 04 Sep 2019 01:08:56 GMT

Yes, I would assume that is be the problem.

Re: Accidentally gave wrong fido account number when transferring from Fido

Triguy — Wed, 04 Sep 2019 01:10:35 GMT

Contact a moderator for assistance. Moderator can be reached at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 It can take 48 - 72 hours for a response.

Re: Accidentally gave wrong fido account number when transferring from Fido

iliketotalk — Wed, 04 Sep 2019 01:11:52 GMT

@Gurjant yes I would say that is a posibility you will have to contact a moderator for help https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Accidentally gave wrong fido account number when transferring from Fido

Luddite — Wed, 04 Sep 2019 01:48:38 GMT

@Gurjant Try this link to submit a ticket request https://www.publicmobile.ca/en/bc/get-help/form/U2FsdGVkX1-RLpHukozc6CzWJWWe0PDvIzbugdQuDVQwLGiwWEuA_w-JkmtsyzF8k9upXjtUuf5vG-6DICE7Rw

Re: Accidentally gave wrong fido account number when transferring from Fido

cavemantoronto — Wed, 04 Sep 2019 02:49:48 GMT

@Gurjant wrote:
Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over?

Portig failer if you give wrong account number. Get the right one and give that to the moderators. You can't fix broken porting yourself.