topic Re: Long Distance add-ons vs air time in Get Support

Long Distance add-ons vs air time

TP626 — Wed, 05 Jan 2022 11:49:39 GMT

If I am on one of the basic plans (e.g. $15 for 100 minutes) and purchase an $8 US/CAN long distance for 200 minutes add-on, does this now give me up to 300 minutes of air time (i.e. once we use up the 100 minutes, does it start eating into our US/CAN LD plan minutes?

Re: Long Distance add-ons vs air time

GR — Tue, 03 Sep 2019 01:04:44 GMT

@TP626 yes after you use the 100 monthly minutes then you go in the 200 add on. Next month you'll have the 100 monthly minutes again and whatever you didn't use out of the 200 minute add on. So the add on keeps going every month until you use it all up!

Re: Long Distance add-ons vs air time

Luddite — Tue, 03 Sep 2019 01:05:09 GMT

@TP626 wrote:
If I am on one of the basic plans (e.g. $15 for 100 minutes) and purchase an $8 US/CAN long distance for 200 minutes add-on, does this now give me up to 300 minutes of air time (i.e. once we use up the 100 minutes, does it start eating into our US/CAN LD plan minutes?

Exactly. Plus, the add-on remains active until completely used even if that is several months. I have an active add-on that is more than a year old.

Re: Long Distance add-ons vs air time

Jb456 — Tue, 03 Sep 2019 01:07:04 GMT

100 plan minutes first then add on 200 min kick in.

However if you do call USA while your 100 plan Canada minutes is still being used then it would deduct that time from your 200 plan minutes add-on.

Re: Long Distance add-ons vs air time

TP626 — Tue, 03 Sep 2019 01:13:32 GMT

So, if I make a 60 minute LD call to the US while I'm still on my 100 minutes of included air time, does the 60 minutes get used from both the 100 minutes AND the 200 add-on minutes? That doesn't seem right but I think that it is a valid interpretation, based on the description and the responses I've seen so far.

Re: Long Distance add-ons vs air time

GR — Tue, 03 Sep 2019 01:14:57 GMT

@TP626 no it will just come out of the 200

Re: Long Distance add-ons vs air time

Jb456 — Tue, 03 Sep 2019 01:15:43 GMT

No.

It would just be 60 minutes deducted from your 200 add on minutes since it was a USA call.

@TP626 wrote:
So, if I make a 60 minute LD call to the US while I'm still on my 100 minutes of included air time, does the 60 minutes get used from both the 100 minutes AND the 200 add-on minutes? That doesn't seem right but I think that it is a valid interpretation, based on the description and the responses I've seen so far.

Re: Long Distance add-ons vs air time

Fefetim — Tue, 03 Sep 2019 01:47:31 GMT

Yes after your 100 it will start using the 200

Re: Long Distance add-ons vs air time

geopublic — Tue, 03 Sep 2019 18:09:08 GMT

@Jb456 wrote:
No.

It would just be 60 minutes deducted from your 200 add on minutes since it was a USA call.
@TP626 wrote:
So, if I make a 60 minute LD call to the US while I'm still on my 100 minutes of included air time, does the 60 minutes get used from both the 100 minutes AND the 200 add-on minutes? That doesn't seem right but I think that it is a valid interpretation, based on the description and the responses I've seen so far.

@TP626 If you make a lot of calls to the US then best to purchase the 500 minute Canada Wide talk addon for $5. That way your 200 minute will be used primarily for US calls because if you run out of minutes the calls within Canada will use the 500 minute bucket.