topic Re: Page is throwing Errors when I try to click Plan & Add-ons in Get Support

Page is throwing Errors when I try to click Plan & Add-ons

skewpar — Wed, 05 Jan 2022 11:47:06 GMT

Hello,

Trying to purchase US Roaming data on self-serve but the page is erroring. Any advice? Leaving to the US in a few hours

GinYVR — Sat, 31 Aug 2019 22:31:59 GMT

@skewparUse a browser without any add ons (eg ad blockers).. clear your cache and cookies and restart your browser.

skewpar — Sat, 31 Aug 2019 22:38:04 GMT

Thanks went and ordered on another device, no problems on that one

cavemantoronto — Sat, 31 Aug 2019 22:40:03 GMT

@skewpar wrote:
Thanks went and ordered on another device, no problems on that one

Good to hear. It might not be because of the device. The site could be having problems today and time could have been the remedy.