topic Re: Account set up in Get Support

Account set up

suner — Wed, 05 Jan 2022 11:46:50 GMT

why does it take a few hours for the new account to activate?

Re: Account set up

iliketotalk — Sat, 31 Aug 2019 20:54:16 GMT

@suner hi I assume you mean you are porting a number from another provider? if so that is normal you can use old sim until your port is complete when it stops working you should be good landlines and voip can be much longer where are you porting from?

Re: Account set up

kselmak — Sat, 31 Aug 2019 20:53:18 GMT

Account should be active instantly

There may be something wrong with the website it has been acting up

Re: Account set up

cavemantoronto — Sat, 31 Aug 2019 22:58:22 GMT

@suner wrote:
why does it take a few hours for the new account to activate?

It doesn't. Activation is immediate if it worked. What hapenned?

Re: Account set up

suner — Tue, 03 Sep 2019 18:43:02 GMT

it has activated now, but i have no internet

Re: Account set up

Jb456 — Tue, 03 Sep 2019 18:48:13 GMT

Check your APN settings on your phone

It should be this.

APN Settings:

Name: Public Mobile

APN: sp.mb.com

Proxy: Not set

Port: Not set

Username: Not set

Password: Not set

Server: Not set

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Not set

APN type: default,mms,agps,supl,fota,hipri

APN protocol: IPv4

APN roaming protocol: IPv4

APN enable/disable: APN enabled

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

Re: Account set up

computergeek541 — Tue, 03 Sep 2019 18:49:15 GMT

@suner wrote:
it has activated now, but i have no internet

You'll probaby need to configure APN settings. Here's a good starting point: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-setup-data-and-APN-on-my-Android-phone/td-p/87