topic Data not working new sign up in Get Support

Data not working new sign up

thesentrix — Wed, 05 Jan 2022 11:46:01 GMT

Hello

My name is Steve. Today i transferred from Bell Mobility to Public Mobile and my texting/calling are working perfectly but i can't get data to work. I am on the $40 plan that gives 4.5Gb of data.

Any help would be appreciated

Re: Data not working new sign up

Lieux — Sat, 02 Mar 2019 02:00:30 GMT

What’s your phone @thesentrix ? Probably a problem with APN settings...

Re: Data not working new sign up

Alex888 — Sat, 02 Mar 2019 02:01:46 GMT

Check your APN Settings, they should look like this:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
Don't forget to save these settings and then select this APN as the active one.

Re: Data not working new sign up

thesentrix — Sat, 02 Mar 2019 02:13:38 GMT

Thank you very much for the help. It worked Flawlessly. Have a great weekend!

Re: Data not working new sign up

Lieux — Sat, 02 Mar 2019 02:15:02 GMT

Thanks to let us know !!