topic Re: @Moderator_Team in Get Support

@Moderator_Team

sbruce113 — Wed, 05 Jan 2022 11:45:46 GMT

How do no find out my pin for services on *611

Re: @Moderator_Team

geopublic — Fri, 30 Aug 2019 19:53:16 GMT

@sbruce113 wrote:
How do no find out my pin for services on *611

@sbruce113 The PIN was created by you during activation.

Re: @Moderator_Team

sbruce113 — Fri, 30 Aug 2019 19:54:52 GMT

ok, I've tried all the pins I know, what do I do if I've forgot it?

Re: @Moderator_Team

geopublic — Fri, 30 Aug 2019 19:57:19 GMT

@sbruce113 wrote:
ok, I've tried all the pins I know, what do I do if I've forgot it?

@sbruce113 Check your texts from PM just in case it's there. If not, message the moderator. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.

Note: Moderator Hours are subject to change, but you can always find the current times here

Please note that account verification may be required when contacting the Moderator Team

Re: @Moderator_Team

LovesToPM — Fri, 30 Aug 2019 20:01:11 GMT

@sbruce113

When you activated, Telus (611) texted the PIN info to you "Your new PIN is 1234."

Check your phone to see if you still have this text.

Otherwise, you'll need to contact Moderator_team as stated by @geopublic

Re: @Moderator_Team

cavemantoronto — Sat, 31 Aug 2019 03:15:15 GMT

@sbruce113 wrote:
How do no find out my pin for services on *611

Moderators don't answer tagging so you would still need to do the private message even if you posted here.