topic Re: Happy with service in Get Support

Happy with service

tehowennathe — Wed, 05 Jan 2022 11:45:33 GMT

I know not many people will post positive reviews. I want to say this year marks 5 years as a customer. I never once had a major issue. In November I switched to a better plan. Started out at $50 for unlimited Canada wide calling and calling to US from Canada, also includes unlimited text and 8GB 3G data. With all the rewards and for being a customer as long as I been, I'm now at $17.

Why switch when I'm paying less then people on other carriers who only have talk and text and it's not unlimited. If things keep getting better on PM I see no reason to ever switch. Don't mind not having the big flagship phones that everyone else has. If it means I will pay less then most people on other carriers, I'm happy with getting a mid range phone.

Re: Happy with service

Lieux — Fri, 01 Mar 2019 14:02:25 GMT

AGREE.

Re: Happy with service

will13am — Fri, 01 Mar 2019 14:02:35 GMT

@tehowennathe, thanks for sharing your personal experience here. Being a forum to seek and offer help, the tone here is definitely slanted towards the negative side. A good news story is always a welcome one. I look forward to reaching the 5 year mark and $5 loyalty credit myself. I am about half way there and since time flies it won't be too long.

Re: Happy with service

tehowennathe — Fri, 01 Mar 2019 14:08:55 GMT

@will13am wrote:
@tehowennathe, thanks for sharing your personal experience here. Being a forum to seek and offer help, the tone here is definitely slanted towards the negative side. A good news story is always a welcome one. I look forward to reaching the 5 year mark and $5 loyalty credit myself. I am about half way there and since time flies it won't be too long.

It does fly by. Didn't realize last year that I was at 4 years a customer. I found out when I switch from my pioneer plan I was told I would now receive $4 off for loyalty. That made me realize how fast time goes by.

Re: Happy with service

Alex888 — Fri, 01 Mar 2019 14:27:05 GMT

@tehowennathePM not offering phones isn't really even a draw back, other providers say the phones are free but they require a 1-3 year contract and a tab fee that over time ends up costing as much as the phone would anyways. And with how much you can save here you can always just save up for a phone you want or buy it on sale.

Re: Happy with service

wickedgx — Fri, 01 Mar 2019 14:15:18 GMT

I ALSO AGREE!

Re: Happy with service

dna2016 — Fri, 01 Mar 2019 14:24:35 GMT

@tehowennathe WOW that's awesome, thanks for sharing this great positive review. It's messages like this that need to be shared and highlighted for people to see. You practically have the ultimate plan and with all the rewards you're going from $50 to $17. That's just insanely cheap for all the features you get. I agree what's the point in switching with all these rewards we can obtain to lower our payments.

I recently read a story where a family cell service (Bell is their provider) was suspended because their daughter was sending text messages to the US. The bill reached $2,000. They missed their payment and Bell suspended their service. Bell as a favour cut $200 from the bill so it dropped to $1,800. Long story short, if they were with PM this family would not have lost $1800 in charges because it's unlimited with PM.

Although there can be issues here and there with PM, but in my opinion it's still worth it to be here and save so much money and at the same time not be worried about being charged additional fees. Seems like a no brainer to me.

Re: Happy with service

tehowennathe — Fri, 01 Mar 2019 14:27:39 GMT

@dna2016 wrote:
@tehowennathe WOW that's awesome, thanks for sharing this great positive review. It's messages like this that need to be shared and highlighted for people to see. You practically have the ultimate plan and with all the rewards you're going from $50 to $17. That's just insanely cheap for all the features you get. I agree what's the point in switching with all these rewards we can obtain to lower our payments.
I recently read a story where a family cell service (Bell is their provider) was suspended because their daughter was sending text messages to the US. The bill reached $2,000. They missed their payment and Bell suspended their service. Bell as a favour cut $200 from the bill so it dropped to $1,800. Long story short, if they were with PM this family would not have lost $1800 in charges because it's unlimited with PM.
Although there can be issues here and there with PM, but in my opinion it's still worth it to be here and save so much money and at the same time not be worried about being charged additional fees. Seems like a no brainer to me.

My mom seeing how little I paid was frustrated with Bell as she was paying more and getting less data. She since left Bell and joined PM

Re: Happy with service

missorange — Fri, 01 Mar 2019 14:36:30 GMT

Before I am with other provider, they just increase the price and change my plan without notifying the customer. Not so many people knowing Public mobile, they doubt it and asking is it good? So far I can say the signal is good, the price is cheaper.

Re: Happy with service

will13am — Fri, 01 Mar 2019 14:39:15 GMT

@Alex888 wrote:
@tehowennathePM not offering phones isn't really even a draw back, other providers say the phones are free but they require a 1-3 year contract and a tab fee that over time ends up costing as much as the phone would anyways. And with how much you can save here you can always just save up for a phone you want or buy it on sale.

The cost of phones should be included in the overall calculation regardless of how you buy them. I would say that most customers chasing the cheaper service are less likely to be iPhone XS owners and so there is not need to get jumbo tabs with the service.

Re: Happy with service

Metal1967 — Fri, 01 Mar 2019 14:40:29 GMT

But in all reality it's "MORE FOR LESS" 👍

Re: Happy with service

tehowennathe — Fri, 01 Mar 2019 14:47:07 GMT

That's why for years been getting unlocked Blu phones and I don't care if no one knows the phone. What matters to me is it has a good camera and works well. Also if it helps me keep my monthly cost down then I'm happy with PM. Doesn't matter if phone is lesser known. It's the carrier that matters.

Re: Happy with service

MoreYummy — Fri, 01 Mar 2019 14:49:46 GMT

good to know your positive experience. More to come

Re: Happy with service

tehowennathe — Fri, 01 Mar 2019 14:50:20 GMT

@Metal1967 wrote:
But in all reality it's "MORE FOR LESS" 👍

True. I had to explain to family what it mean. They believed it means pay less and get less data and not best coverage. Once I explained it they made the switch

Re: Happy with service

Metal1967 — Fri, 01 Mar 2019 14:52:41 GMT

@tehowennathe wrote:
That's why for years been getting unlocked Blu phones and I don't care if no one knows the phone. What matters to me is it has a good camera and works well. Also if it helps me keep my monthly cost down then I'm happy with PM. Doesn't matter if phone is lesser known. It's the carrier that matters.

@tehowennathe

I picked up half a dozen lg x power phones for a song...nothing fancy but works perfect and make good gifts with a PM sim in them..lol

Re: Happy with service

CS_Agent — Fri, 01 Mar 2019 15:27:10 GMT

wow! thank you all for sharing all those positive experiences with Public Mobile :D. This type of comments have filled up our Friday with positive energy. We'll keep aiming to improve the experience even more.

Moderators Team.