topic Re: can picture messaging work in $25 plan in home wifi in Get Support

can picture messaging work in $25 plan in home wifi

Rosachan123 — Tue, 04 Jan 2022 09:47:38 GMT

my plan is $25. I cannot use picture messaging when I turn off the cell phone wifi and using the home wifi. But the text messaging work in the same situation.Does the $25 plan support the picture messaging when I use my home wifi instead of cell phone wifi?

This happened to me for the whole year since I joine Public last year.

second question: I've just finished one year. I didn't find loyalty reward in my payment schedule.

from rosachan123

Re: can picture messaging work in $25 plan in home wifi

Anonymous — Sun, 26 Dec 2021 23:09:45 GMT

@Rosachan123

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,

you have to do this to going through you will need to turn your data on to send a Picture or a video messaging in world-wide,

Re: can picture messaging work in $25 plan in home wifi

esjliv — Sun, 26 Dec 2021 23:11:56 GMT

@Rosachan123 wrote:
my plan is $25. I cannot use picture messaging when I turn off the cell phone wifi and using the home wifi. But the text messaging work in the same situation.Does the $25 plan support the picture messaging when I use my home wifi instead of cell phone wifi?
This happened to me for the whole year since I joine Public last year.

second question: I've just finished one year. I didn't find loyalty reward in my payment schedule.
from rosachan123

@Rosachan123

Picture Messaging can work with any Public Mobile Plan - JUST enable your MMS and enable DATA in your device settings. - no home wifi needed !

With respect to wifi, are you using iMessages ? These use wifi.

Your $1 loyalty will show up around the 360th day after you activated ( EDIT, unless you were suspended for more than 60 days within the last year)

Reward will be applied to your 14th renewal of your Plan. What was your activation date?

Re: can picture messaging work in $25 plan in home wifi

Anonymous — Sun, 26 Dec 2021 23:11:16 GMT

@Rosachan123

review

The Loyalty Reward - Public Mobile

Re: can picture messaging work in $25 plan in home wifi

HALIMACS — Sun, 26 Dec 2021 23:14:06 GMT

@Rosachan123

Your mobile data must be toggled "on" to receive or send MMS/picture texts. You do not need any data allotment remaining.

Your loyalty bonus occurs on the cycle following 365 days from the date of Activation, so it actually occurs on the 13th cycle.

Re: can picture messaging work in $25 plan in home wifi

CountyDownIeUk — Sun, 26 Dec 2021 23:15:40 GMT

There are differences if you have an iPhone vs and android.

What do you have?

Re: can picture messaging work in $25 plan in home wifi

Rosachan123 — Sun, 26 Dec 2021 23:17:47 GMT

samsung note 5

Re: can picture messaging work in $25 plan in home wifi

esjliv — Sun, 26 Dec 2021 23:20:00 GMT

@Rosachan123 wrote:
samsung note 5

@Rosachan123 do you have CHAT FEATURES turned on? IF so, I would recommend to turn this OFF.

Disable your Chat Features:

Open Messages
Tap More options > Settings > Chat features
Turn Enable chat features off

Re: can picture messaging work in $25 plan in home wifi

Rosachan123 — Sun, 26 Dec 2021 23:20:13 GMT

I observed the data using. It did using my data. when I turn on and send pictures

Re: can picture messaging work in $25 plan in home wifi

softech — Sun, 26 Dec 2021 23:21:59 GMT

@Rosachan123 you need to make sure you are not in Airplane mode when you are sending SMS. For MMS, you need to have Mobile Data turned on

For your loyalty reward, when was your 1 year anniversary date? you should see it on your My Account under the reward list

Re: can picture messaging work in $25 plan in home wifi

esjliv — Sun, 26 Dec 2021 23:22:43 GMT

@Rosachan123 wrote:
I observed the data using. It did using my data. when I turn on and send pictures

@Rosachan123 - it will show up in your DETAILED USAGE (but rest assured it does not go towards your Data Usage for receiving/sending MMS texts)

But, it should not be added to the usage in your Overview section of your Self Serve account (this would be the turn balance to go by).

Re: can picture messaging work in $25 plan in home wifi

CountyDownIeUk — Sun, 26 Dec 2021 23:33:47 GMT

@Rosachan123 wrote:
samsung note 5

I’ll leave it up to the androiders to respond.

Re: can picture messaging work in $25 plan in home wifi

Rosachan123 — Sun, 26 Dec 2021 23:38:33 GMT

cannot find "chat" feature in more setting.

my phone is samsung note 5

Re: can picture messaging work in $25 plan in home wifi

Rosachan123 — Sun, 26 Dec 2021 23:41:19 GMT

my airplane mode is always turned off

Re: can picture messaging work in $25 plan in home wifi

softech — Sun, 26 Dec 2021 23:47:32 GMT

@Rosachan123 I don't think Note 5 has chat feature, unless you are using Google Message

Can you send us your current APN settings? I think it is something minor in the APN stopping it.

Re: can picture messaging work in $25 plan in home wifi

Meow — Sun, 26 Dec 2021 23:48:55 GMT

1. MMS works only when DATA is on. It will not use your data allotment but if has to be enabled in order to send/receive MMS. Do NOT be surprised if OS and some other apps use your data as soon as you turn it on, though.

2. You will receive $1 loyalty reward in year+1month = in 13th month on service (25th, 37th, etc.)

Re: can picture messaging work in $25 plan in home wifi

esjliv — Sun, 26 Dec 2021 23:54:22 GMT

@Rosachan123 wrote:
cannot find "chat" feature in more setting.
my phone is samsung note 5

@Rosachan123 - maybe try below -

Can you find this setting in your messages app:

From any Home screen, tap Messages.
Tap the MORE or Menu icon.
Tap Settings.
Tap Chat settings.

What about RCS settings:

To turn RCS On/Off, both VoLTE and Wi-Fi Calling features will need to be turned off.

Re: can picture messaging work in $25 plan in home wifi

BeachNBeer — Mon, 27 Dec 2021 00:11:03 GMT

I have the below setting on my Samsung. Not sure where it is located. (Had to download picture from internet). I been doing the turn data on then off to send MMS. Forgot the other day and tried sending with data off then a message pooped up. "Click here to send without data". (Something like that) and it brought me to a section with the option below. Turned that setting on now I can send/receive MMS without having to turn data on.

Re: can picture messaging work in $25 plan in home wifi

Korth — Mon, 27 Dec 2021 00:47:37 GMT

@Rosachan123

MMS attachments (pictures) require cellular data. They won't work across WiFi data.

Although at Public Mobile they are indeed "unlimited". Each MMS attachment will be reported in Self-Serve usage as an "MMS Event" which consumes 0.000MB of billable data. You can send or receive as many as you like, to and from any (MMS-capable) country you like at no additional cost. (Although the SMSC/MMSC machinery on the network may lose some messages from time to time, they allocate each subscriber a certain amount of bandwidth and storage for these messages, too many too fast too often will sometimes lose a few.)

Beware that whenever your device's cellular data is active, all the other apps may attempt to consume some of it - updates, syncs, logins, telemetry, background junk, etc. If this is a concern then you might want to disable permissions and updates and syncs and background data on a per-app basis, which can be a little tedious. A bit tedious to dig through so many settings, but mobile platforms don't really give end-users a lot of real control.

The other option is to install a messaging app which supports image transfers across WiFi data, not cellular data. There's many free simple good choices at the app stores, I prefer Signal SMS.

Re: can picture messaging work in $25 plan in home wifi

Anonymous — Mon, 27 Dec 2021 00:53:57 GMT

@BeachNBeer : It's a nice feature. Next time you send one, the moment you tap send, watch your bars status. You should see LTE come on, send, then off.