topic Re: Double orders in Get Support

Double orders

christybfw — Wed, 05 Jan 2022 11:44:42 GMT

Hi i want to refund one of the order 157607, and still waiting for the order158343, is there any tracking number with that? I called instore and emailed but no response. please get back to my questions as soon as possible. thankyou

Re: Double orders

will13am — Wed, 27 Feb 2019 16:49:44 GMT

@christybfw, I assume this is concerning SIM card orders. If you need to make adjustments to those orders, I suggest getting in touch with the moderator team. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Double orders

ShawnC13 — Wed, 27 Feb 2019 16:59:01 GMT

@christybfw wrote:
Hi i want to refund one of the order 157607, and still waiting for the order158343, is there any tracking number with that? I called instore and emailed but no response. please get back to my questions as soon as possible. thankyou

You can track your shipment through canadapost.ca if you input your order number as a reference/tracking number and it will ask for your postal code as well. Not sure what store you called as Public Mobile is the Phone Company without a Phone.