topic Unable to receive verification code in Get Support

Unable to receive verification code

Brayd00n — Wed, 05 Jan 2022 11:44:42 GMT

Hello,

I'm having difficulties getting verification codes from Nike's verification system. I've received codes before but there seems to be a bug with my account and I'm unable to receive any codes, and Nike support only suggests that potentially it's been blocked by Public Mobile causing me to receive no code. I'm almost 100% sure this isn't the case but if anyone has had the same or similar situation to this, your input would be much appreciated.

Re: Unable to receive verification code

geopublic — Fri, 30 Aug 2019 00:45:48 GMT

@Brayd00n wrote:
Hello,
I'm having difficulties getting verification codes from Nike's verification system. I've received codes before but there seems to be a bug with my account and I'm unable to receive any codes, and Nike support only suggests that potentially it's been blocked by Public Mobile causing me to receive no code. I'm almost 100% sure this isn't the case but if anyone has had the same or similar situation to this, your input would be much appreciated.

@Brayd00n My suggestion is to setup your Nike configuration again. Some companies use additional checks for security when receiving your original verification reply so by going through the setup again everything resets and starts working properly again.

Re: Unable to receive verification code

ChuckYeah — Fri, 30 Aug 2019 03:21:03 GMT

PM doesn't block texts. Your phone might, or possibly configuration settings on their end (i.e. International # Formats). Others have had these concerns, but I have yet to see a PM resolution to the issue.