https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416810#M258311 <P>Thanks! Did not work on my computer on Chrome incognito after clearing cache but did on my phone for some reason...</P> Thu, 29 Aug 2019 20:40:01 GMT SonjaPan 2019-08-29T20:40:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416802#M258309 <P>I am trying to set up self-serve for my new phone plan, but when I enter the 6-digit verification code that I recieve by SMS, it doesn't work and I just get a new text. Have gone through about 15 codes so far...anyone else had this problem?</P> Wed, 05 Jan 2022 11:44:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416802#M258309 SonjaPan 2022-01-05T11:44:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416805#M258310 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/97994">@SonjaPan</a>&nbsp; &nbsp;you could try to clear the cache on your computer and try chrome browser with incognito mode turned on</P> Thu, 29 Aug 2019 20:30:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416805#M258310 GR 2019-08-29T20:30:18Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416810#M258311 <P>Thanks! Did not work on my computer on Chrome incognito after clearing cache but did on my phone for some reason...</P> Thu, 29 Aug 2019 20:40:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-serve-6-digit-verification-codes-not-working/m-p/416810#M258311 SonjaPan 2019-08-29T20:40:01Z