topic Re: On-line statement? in Get Support

On-line statement?

Mikefrmthhammer — Wed, 05 Jan 2022 11:43:53 GMT

Do I get a monthly on-line statement? If I do, how do I access it?

Re: On-line statement?

ShawnC13 — Thu, 29 Aug 2019 14:52:12 GMT

@Mikefrmthhammer wrote:
Do I get a monthly on-line statement? If I do, how do I access it?

There are no monthly/ statements for your plans here. If you need a hard copy you will need to contactt he moderators for assistance. Getting copies may take some time.

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

Re: On-line statement?

Mikefrmthhammer — Thu, 29 Aug 2019 15:06:50 GMT

Thanks for the answer. I didn't think statements were available but wanted to confirm. I really have no specific need for statements but will follow your advice and contact a moderator if that changes.

Re: On-line statement?

geopublic — Thu, 29 Aug 2019 15:31:33 GMT

@Mikefrmthhammer wrote:
Do I get a monthly on-line statement? If I do, how do I access it?

@Mikefrmthhammer If you need a hardcopy you can also go into your Payment History after each renewal and take a screenshoot or print to PDF file for your records.

Re: On-line statement?

kelvarnsen — Thu, 29 Aug 2019 15:33:56 GMT

@geopublic wrote:
@Mikefrmthhammer wrote:
Do I get a monthly on-line statement? If I do, how do I access it?
@Mikefrmthhammer If you need a hardcopy you can also go into your Payment History after each renewal and take a screenshoot or print to PDF file for your records.

Except that payment history doesn't show tax paid. Not being able to easily get a receipt is one of the weirder things about PM.

Re: On-line statement?

mimmo — Thu, 29 Aug 2019 15:35:22 GMT

@Mikefrmthhammer this is a good reference for requesting invoices.

https://productioncommunity.publicmobile.ca/t5/Discussions/Invoice-Request/m-p/174070#M52476