topic Re: DNS Failure in Get Support

DNS Failure

Jethro82 — Wed, 05 Jan 2022 11:43:15 GMT

I haven't been able to browse the web on my phone since one in the afternoon. except when connected to wifi. My Facebook Messenger app still works - so I'm still getting data and I'm on the internet, but the browser claims it can't resolve the DNS requests to sites such as google, facebook, or godaddy. If it helps I live in Winnipeg, Manitioba and was able to use my browser yesterday evening when not on WiFi. Sorry if this should have gone in Phones - I wasn't sure

Re: DNS Failure

Alex888 — Sun, 24 Feb 2019 00:35:05 GMT

Have you checked your data usage? Did you run out? Can you make/receive calls and texts?

Check your APN settings, they should be:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
Don't forget to save these settings and then select this APN as the active one.

Re: DNS Failure

Anonymous — Sun, 24 Feb 2019 00:36:35 GMT

@Jethro82 wrote:
I haven't been able to browse the web on my phone since one in the afternoon. except when connected to wifi. My Facebook Messenger app still works - so I'm still getting data and I'm on the internet, but the browser claims it can't resolve the DNS requests to sites such as google, facebook, or godaddy. If it helps I live in Winnipeg, Manitioba and was able to use my browser yesterday evening when not on WiFi. Sorry if this should have gone in Phones - I wasn't sure

Lower down on your overview page do you see mention of your data component? If not, you may have finished it. Did you get any texts warning that you're getting down in data?

Maybe restart the phone too.

Re: DNS Failure

Jethro82 — Sun, 24 Feb 2019 00:45:26 GMT

Nevermind... resetting my phone and unplugging the SIM card worked.

Re: DNS Failure

Dunkgirl — Sun, 24 Feb 2019 03:23:13 GMT

@Jethro82 wrote:
Nevermind... resetting my phone and unplugging the SIM card worked.

@Jethro82 You have found the most common cure to cell phone issues.