topic Re: Activate A Sim Card Link Not Working in Get Support

Activate A Sim Card Link Not Working

HomerSimpson — Wed, 05 Jan 2022 11:42:11 GMT

Hi. I am trying to activate a sim card. When I click on the Activate a Sim Card link under Getting Started, I receive the following message:

"activate.publicmobile.ca - Connection failed"

"Error code 20"

"The proxy failed to connect to the web server, due to TCP connection timeout."

"2019-08-28 01:46:31 UTC"

"Your IP xx.xx.xx.xx (Proxy IP xxx.xxx.xx.xx (ID 10675)

Origin Server IP x.x.x.xxx

Why would there be a proxy IP? I never use a proxy IP.

Is anyone else able to successfully click on the Activate a Sim Card Link or is it only me?

GinYVR — Wed, 28 Aug 2019 02:15:33 GMT

@HomerSimpsonThe server is just down for everyone. You cannot activate your account without the server.. try again later tonight.

GinYVR — Wed, 28 Aug 2019 02:19:11 GMT

@HomerSimpsonI just noticed the server is back online.. give it a try now.

Jackhyf63 — Wed, 28 Aug 2019 17:21:57 GMT

First try it different browser internet,

for activated >>

if you still not working you need send a private message >> Click here