topic Re: 6 digit pin in Get Support

6 digit pin

FrankD — Wed, 05 Jan 2022 11:41:22 GMT

I have not yet received my 6 digit pin to finish registering

Re: 6 digit pin

GR — Tue, 27 Aug 2019 21:10:27 GMT

@FrankD does your phone work? Go back to public mobile.com and go on set up self serve account and you'll see where you put your cell number avd it will send you a new 6 digit code

Re: 6 digit pin

RobertQc — Tue, 27 Aug 2019 21:14:50 GMT

@FrankD

Try it again here

https://selfserve.publicmobile.ca/self-registration/

Re: 6 digit pin

FrankD — Tue, 27 Aug 2019 21:36:25 GMT

I opened the link. It is the one I have been trying. I am still waiting for the code to be emailed

Re: 6 digit pin

GR — Tue, 27 Aug 2019 21:45:45 GMT

@FrankD so is your phone working? Can you receive text and calls?

Re: 6 digit pin

FrankD — Tue, 27 Aug 2019 21:46:40 GMT

Hi, thanks. Yes I am receiving other texts and calls

Re: 6 digit pin

FrankD — Tue, 27 Aug 2019 21:49:15 GMT

I did recieve a welcome from public so I do have an account but it is not finished because I have yet to input a password to complete this

Re: 6 digit pin

GR — Tue, 27 Aug 2019 21:52:07 GMT

@FrankD sounds like you'll need to message the moderator_team to help you. I don't know why it wouldn't work if you can receive other text

Re: 6 digit pin

FrankD — Tue, 27 Aug 2019 21:53:57 GMT

How do I do this. I thought I did but did not receive a reply. Thanks for your help

Re: 6 digit pin

GR — Tue, 27 Aug 2019 21:57:05 GMT

@FrankD the reply could take up to 48 hours but might be quicker! Click the envelope on the top right of the page and write to moderator_team and ask them for help with that

Re: 6 digit pin

GinYVR — Tue, 27 Aug 2019 22:12:13 GMT

@FrankD use this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

to contact the moderators.. they will get back to you in about 48 hours.

Re: 6 digit pin

FrankD — Tue, 27 Aug 2019 22:14:49 GMT

Thanks. I sent the team a message ( I think, hope). Just waiting for a reply. Again thanks for your advice