topic Re: Add-on expiry in Get Support

Add-on expiry

nanaman — Wed, 05 Jan 2022 11:41:12 GMT

Hello,

If I purchase a phone call (ex. 200 US & Canada) add-on, does it stay on my account until I use up the minutes or does it expire at the end of the month I purchase it? Thanks

Re: Add-on expiry

chrisbasm — Tue, 27 Aug 2019 20:28:56 GMT

@nanaman - Add- ons stay with you untill they run out - with the exception of the roaming add-ons, which also expire after 10 days.

Re: Add-on expiry

RobertQc — Tue, 27 Aug 2019 20:29:09 GMT

@nanaman wrote:
Hello,

If I purchase a phone call (ex. 200 US & Canada) add-on, does it stay on my account until I use up the minutes or does it expire at the end of the month I purchase it? Thanks

@nanaman Stays forever, until used.

All add-ons are good till used except for 10 day US roaming addons.

Re: Add-on expiry

nanaman — Tue, 27 Aug 2019 20:30:37 GMT

Thank you, that helps