topic Re: Is there something wrong with this web app? in Get Support

Is there something wrong with this web app?

coghlanpf — Wed, 05 Jan 2022 11:40:37 GMT

When I try to access the community from a Government of Canada environment (via web proxy, choice of Edge, FF and IE browsers) the screen need 2-3 "kicks" (highlight contents of address bar, press ENTER) to get content displayed.

Re: Is there something wrong with this web app?

will13am — Tue, 27 Aug 2019 14:12:24 GMT

The site is known to have ssl certificate issues. If you are browsing from behind some sort of net nanny, resolution of the website can be a challenge. I experience similar issues at work.

Re: Is there something wrong with this web app?

Dunkman — Tue, 27 Aug 2019 14:12:40 GMT

@coghlanpf

This website is finicky at times. They also recently revamped the website, so I would not be surprised if you are experiencing some issues trying to access from another environment, etc.

Re: Is there something wrong with this web app?

Triguy — Tue, 27 Aug 2019 14:45:56 GMT

If you are going through a firewall depending on the security forums maybe classified as social media and couuld be blocked or flagged.

Re: Is there something wrong with this web app?

coghlanpf — Tue, 27 Aug 2019 15:42:45 GMT

It's not blocked, only sluggish. Frequently the page just gets displayed as blank parchment, with maybe some of the headers across the top. I then have to hit REFRESH (if icon is displayed) or highlight the contents of the address bar and hit ENTER...up to several times to get the rest of the content to display. Only the PM website has this problem.

Re: Is there something wrong with this web app?

coghlanpf — Tue, 27 Aug 2019 17:16:23 GMT

When the page loads, there is typically just the following HTML: https://www.dropbox.com/s/fvwe752vd14e140/HTML.jpg?dl=0

Which displays as follows: https://www.dropbox.com/s/fvwe752vd14e140/HTML.jpg?dl=0

This is problematic. I got a PM from a moderator re: how to request a port of a Koodo prepaid number. The PM ended with "...". Later, on my phone, the e-mail notification of the PM had additional text, including a link for requesting a number port. This was missing from the PM sent by the mod.