topic Re: Move funds back to credit card in Get Support

Move funds back to credit card

halamalikrmc — Wed, 05 Jan 2022 11:38:45 GMT

Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card

Re: Move funds back to credit card

hairbag1 — Sun, 25 Aug 2019 14:45:26 GMT

You'll need moderator assistance for this one. Good luck.

Click this to message moderator

Re: Move funds back to credit card

kselmak — Sun, 25 Aug 2019 14:45:21 GMT

@halamalikrmc wrote:
Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card

Contact mods

Would be nice if you remembered old account number

They could move funds to your new account so that you don't have to pay for next couple of months

Re: Move funds back to credit card

toxicfire — Sun, 25 Aug 2019 16:12:12 GMT

@halamalikrmc wrote:
Mistakenly added funds to old inactive sim. And then activated subscription so got charged twice for old phone number. Because that account username and password was saved on my phone . Can anyone move it back to my card

@halamalikrmc This is definatly a mod request here so contact them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to include as much info as you can when you private message them. If you have old sim card number/ account number/ phone number all of this will speed things up when they contact you back.