topic Manage Credit Card missing in new interface in Get Support

Manage Credit Card missing in new interface

galigian — Wed, 05 Jan 2022 11:38:35 GMT

Hello,

I'm trying to update the credit card information for my kids' accounts. The old interface had an option to manage credit cards. I can't find it in the new UI. How do I change the expiry date of the credit card on file for autopay? Nothing else but the date has changed.

Thanks in advance,

Greg

Re: Manage Credit Card missing in new interface

mimmo — Sun, 25 Aug 2019 13:10:24 GMT

Best to delete the cc on file and re add it. Once added manually asmdd a couple dollars to make sure all works.

Re: Manage Credit Card missing in new interface

GR — Sun, 25 Aug 2019 13:11:16 GMT

@galigian I just checked on my account, if you click payment then it shows make a payment or register for autopay and underneath that in small letters it says manage your credit card

Re: Manage Credit Card missing in new interface

mimmo — Sun, 25 Aug 2019 13:14:02 GMT

@galigian Its there mb vleare cache or incognito mode? @

Re: Manage Credit Card missing in new interface

ChuckYeah — Sun, 25 Aug 2019 13:16:47 GMT

@GR wrote:
@galigian I just checked on my account, if you click payment then it shows make a payment or register for autopay and underneath that in small letters it says manage your credit card

At the very bottom.