topic Text not working after top up in Get Support

Text not working after top up

dboughner — Wed, 05 Jan 2022 11:37:46 GMT

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks

Re: Text not working after top up

Murco — Fri, 08 Feb 2019 16:13:35 GMT

@dboughner Did you try rebooting device?

Re: Text not working after top up

hzmy — Fri, 08 Feb 2019 16:15:59 GMT

@dboughner wrote:
I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks

I assume it might take a bit of wait.

Restart the phone, or repop the sim card.

Worst case, try lost/stolen tricks...

Re: Text not working after top up

Anonymous — Fri, 08 Feb 2019 16:17:00 GMT

@dboughner wrote:
I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks

Adding money doesn't do anything until you spend it. If you wish to renew your plan early then you'd need to contact the mods. Or you could do an immediate plan change to something else.

There are other apps that would let you "text" using data/wifi.