topic Re: Transferring my old phone number in Get Support

Transferring my old phone number

deschu — Wed, 05 Jan 2022 11:37:39 GMT

I want to transfer my old phone number with me to Public Mobile. However, my old phone number is registered under my sister's name when we first signed up. Is it still possible to transfer the number to Public Mobile if the holder's name changes?

Re: Transferring my old phone number

Dunkman — Sat, 24 Aug 2019 14:06:14 GMT

@deschu

It is possible to change if holder's name changes. Which mobile company are you porting from?

Generally need three pieces of information for most porting:

1. Account holder name

2. Account number

3. Phone number.

Re: Transferring my old phone number

deschu — Sat, 24 Aug 2019 14:08:12 GMT

I am porting from Virgin Mobile

Re: Transferring my old phone number

Dunkman — Sat, 24 Aug 2019 14:09:17 GMT

@deschu

For virgin mobile, all you need is the three pieces of information as described above.

Re: Transferring my old phone number

geopublic — Sat, 24 Aug 2019 14:28:55 GMT

@deschu wrote:
Hi
I want to transfer my old phone number with me to Public Mobile. However, my old phone number is registered under my sister's name when we first signed up. Is it still possible to transfer the number to Public Mobile if the holder's name changes?

@deschu As others mentioned just login into your selfserve

and as long as you have the account information you can setup the port by selecting the change number option from the landing page.

Re: Transferring my old phone number

computergeek541 — Sat, 24 Aug 2019 19:07:36 GMT

@deschu wrote:
Hi
I want to transfer my old phone number with me to Public Mobile. However, my old phone number is registered under my sister's name when we first signed up. Is it still possible to transfer the number to Public Mobile if the holder's name changes?

The names at the other carrier and Public Mobile do not need to match. You only need to know the name and have that entered in on the porting form.