topic Re: Transfer number from Koodo in Get Support

Transfer number from Koodo

Vertex — Wed, 05 Jan 2022 11:37:33 GMT

I would like to know how to transfer my phone number from Koodo. I get the following message when trying to transfer my phone number via the self-serve web panel.

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

Re: Transfer number from Koodo

Anonymous — Sat, 24 Aug 2019 13:13:43 GMT

@Vertex wrote:
I would like to know how to transfer my phone number from Koodo. I get the following message when trying to transfer my phone number via the self-serve web panel.

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

If the Koodo account is a prepaid account then you'll need to contact the @Moderator_Team < Click this.

Re: Transfer number from Koodo

iliketotalk — Sat, 24 Aug 2019 13:16:29 GMT

@Vertex also your old account must be active

Re: Transfer number from Koodo

deepatiwari — Sat, 24 Aug 2019 13:34:42 GMT

Please ensure you dont have any pending amount at koodo. I had the same problem while porting my number from Chatr.

Since than I am very happy with Public Mobile. I wish to join them few years ago

Re: Transfer number from Koodo

singod — Mon, 09 Sep 2019 20:24:21 GMT

Same issue for transferring Koodo's numbe to PM. But no response from @Moderator_Team since last Friday! Deeply frustrated as nowhere else to contact with them.