topic Re: I can not create an account in Get Support

I can not create an account

Mostafa — Wed, 05 Jan 2022 11:37:24 GMT

it keeps telling that:

Sorry, we’re unable to verify your email address.

GinYVR — Sat, 24 Aug 2019 04:52:46 GMT

@MostafaHave you activated your SIM card via activate.publicmobile.ca yet?

cavemantoronto — Sat, 24 Aug 2019 04:57:44 GMT

@Mostafa wrote:
it keeps telling that:

Sorry, we’re unable to verify your email address.

If you are past customer or have been Koodo prepaid customer, can you try a different email address?

Mostafa — Sat, 24 Aug 2019 05:07:40 GMT

Yep

I am using this number for a month

popping — Sat, 24 Aug 2019 05:23:27 GMT

@Mostafa wrote:
Yep
I am using this number for a month

Did you received a welcome email from PM after activation?

If no welcome email, the may be a typo on your email address. Send a private message to moderator for help. Moderator wait time is 2 - 3 days.