topic Re: Self-serve website down? in Get Support

Self-serve website down?

rukawa0929 — Wed, 05 Jan 2022 11:37:11 GMT

Can't seem to be able to access it.. Tried it from all Edge/Firefox/Chrome, but still no luck.
Anyone having same issue as me?

Re: Self-serve website down?

Mario38 — Sat, 24 Aug 2019 01:30:42 GMT

I am having the same problem.

The following web address produces a blank screen:

https://selfserve.publicmobile.ca/

Re: Self-serve website down?

iliketotalk — Sat, 24 Aug 2019 01:31:11 GMT

@ they have had more problems then usual the last few days it usually clears up on its own in a few hours

Re: Self-serve website down?

hairbag1 — Sat, 24 Aug 2019 02:18:53 GMT

@rukawa0929 wrote:
Can't seem to be able to access it.. Tried it from all Edge/Firefox/Chrome, but still no luck.
Anyone having same issue as me?

I just tried it and it is working....but painfully slow !!

Re: Self-serve website down?

ivandub — Tue, 27 Aug 2019 19:00:29 GMT

Yes, I find the Public Mobile self serve site to be painfully slow also. Just trying to find out how much data you have remaining on your plan can be an exercise in frustration.

@hairbag1 wrote:
@rukawa0929 wrote:
Can't seem to be able to access it.. Tried it from all Edge/Firefox/Chrome, but still no luck.
Anyone having same issue as me?
I just tried it and it is working....but painfully slow !!

Re: Self-serve website down?

iliketotalk — Tue, 27 Aug 2019 19:03:11 GMT

@ivandub I wonder if these are part of the wonderful upgrades I keep hearing about lol

Re: Self-serve website down?

Hawkeyerffr — Wed, 04 Dec 2019 19:22:20 GMT

Same issues here

Re: Self-serve website down?

novafredo3 — Wed, 04 Dec 2019 19:28:34 GMT

Same issues here

Re: Self-serve website down?

Hpay1 — Wed, 04 Dec 2019 19:34:06 GMT

Same for me. Not sure what is going on, has anyone tried anything?

Re: Self-serve website down?

jor123 — Wed, 04 Dec 2019 19:36:11 GMT

Not much we can do other than wait... Still a blank page for me.

Re: Self-serve website down?

Aneil9638 — Wed, 04 Dec 2019 19:39:13 GMT

Same problem I'm having I've been trying for the past hour and a half to two hours

Re: Self-serve website down?

Aneil9638 — Wed, 04 Dec 2019 19:47:00 GMT

Do anyone know how long it takes for them to fix it

Re: Self-serve website down?

dabr — Wed, 04 Dec 2019 19:50:04 GMT

@Aneil9638 wrote:
Do anyone know how long it takes for them to fix it

I'm afraid no-one knows. Keep trying at different hours and you might get lucky when there's less traffic. I haven't been able to log in either.

Re: Self-serve website down?

Hawkeyerffr — Thu, 05 Dec 2019 12:58:29 GMT

Take you time and waited it out managed to get in last evening