topic Re: Plans in Get Support

Plans

Learjet23 — Wed, 05 Jan 2022 11:37:09 GMT

Hello I'm very new to Public Mobile just signed up a few days ago to the $40.00 prepay 5Gig plan advertised. My question is a couple days ago a promotion for new customers of 8gig data for $40.00 for first 6mnths $50.00 thereafter was sent to me. Had I known about this great plan I would have definately signed up for it. Is there a possibility to switch to this other plan, I'm assuming there must be some kind of grace period in place for just this kind of scenario.

Thanks in advance!

Mark

Re: Plans

RossN — Sat, 24 Aug 2019 00:18:57 GMT

@Learjet23 hi no that promo has come and gone

Re: Plans

kselmak — Sat, 24 Aug 2019 00:26:48 GMT

Hi Mark

Did you sign up during that promotion?

Re: Plans

Learjet23 — Sat, 24 Aug 2019 01:43:22 GMT

I believe so, I was dissapointed to have not seen been able to jump on it... just wondering if there is anything that can be done at this point...

Re: Plans

cavemantoronto — Sat, 24 Aug 2019 04:32:28 GMT

@Learjet23 wrote:
Hello I'm very new to Public Mobile just signed up a few days ago to the $40.00 prepay 5Gig plan advertised. My question is a couple days ago a promotion for new customers of 8gig data for $40.00 for first 6mnths $50.00 thereafter was sent to me. Had I known about this great plan I would have definately signed up for it. Is there a possibility to switch to this other plan, I'm assuming there must be some kind of grace period in place for just this kind of scenario.

Thanks in advance!
Mark

The promo had to be selcted during activation to be eligible. Did you activate during the promo? They would have to make exception but could say no. Since promo over, they can't.