topic Re: Receiving calls in Get Support

Receiving calls

Anoden99 — Wed, 05 Jan 2022 11:36:45 GMT

Hi there,

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring.

Re: Receiving calls

RossN — Fri, 23 Aug 2019 20:28:26 GMT

@Anoden99 hi do you have do not disturb on in your settings or something similar?

Re: Receiving calls

geopublic — Fri, 23 Aug 2019 20:30:20 GMT

@Anoden99 wrote:
Hi there,

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring.

@Anoden99Also make sure that the phone is not in Airplane Mode.

Re: Receiving calls

popping — Fri, 23 Aug 2019 21:47:58 GMT

@Anoden99

Are you on the $10 plan?

If yes, check your usage on your overview page.

The following line is on my account. I used 3 minutes out of 50.

Limited Canada-Wide Talk

3 / 50 MIN

If you don't see similar line on your overview page, you have used all your minutes.

You can buy minutes add-on if you run out of minutes.

Re: Receiving calls

cavemantoronto — Sat, 24 Aug 2019 04:38:20 GMT

@Anoden99 wrote:
Hi there,

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring.

Check if you have some contacts accidtently blocked. Also check it unknown numbers are blocked in settings.