topic Re: Can Receive MMS but not send in Get Support

Can Receive MMS but not send

jadoiron — Wed, 05 Jan 2022 11:36:33 GMT

Just within the last couple days, I've noticed that I can't text photos but can receive them. I checked my APN settings and still nothing!

Using a Samsung Galaxy S8+

Re: Can Receive MMS but not send

RossN — Fri, 23 Aug 2019 17:46:29 GMT

@jadoiron hi are you on the 10 dollar 50 outgoing texts? you may be out of them

Re: Can Receive MMS but not send

jadoiron — Fri, 23 Aug 2019 18:06:30 GMT

@RossN wrote:
@jadoiron hi are you on the 10 dollar 50 outgoing texts? you may be out of them
No it's the $40 plan with lots of data and unlimited MMS / SMS messages.

Re: Can Receive MMS but not send

dabr — Fri, 23 Aug 2019 18:09:50 GMT

@jadoiron wrote:
@RossN wrote:
@jadoiron hi are you on the 10 dollar 50 outgoing texts? you may be out of them
No it's the $40 plan with lots of data and unlimited MMS / SMS messages.

Try turning your data off and back on and also airplane mode turn it on and off. Not sure why it would suddenly stop for you. Hopefully, someone will have more suggesions.

Re: Can Receive MMS but not send

missorange — Fri, 23 Aug 2019 18:10:22 GMT

Maybe try to reset your phone by clicking the lost your funtion, then click found the phone. if still not, may be send a private message to ask them to check.

Re: Can Receive MMS but not send

RossN — Fri, 23 Aug 2019 18:15:55 GMT

@jadoiron yea thats odd if those other suggestions dont work you may have to contact a moderator https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can Receive MMS but not send

geopublic — Fri, 23 Aug 2019 18:20:03 GMT

@jadoiron wrote:
Just within the last couple days, I've noticed that I can't text photos but can receive them. I checked my APN settings and still nothing!

Using a Samsung Galaxy S8+

@jadoiron Most probable cause is an incorrect APN setting. Can you post a screenshot of you current APN settings?

Re: Can Receive MMS but not send

Luddite — Fri, 23 Aug 2019 19:54:09 GMT

@jadoiron Are you trying to send files too large? https://productioncommunity.publicmobile.ca/t5/Discussions/MMS-size-limit/m-p/167760#M51289