topic Texts not working when not on wifi in Get Support

Texts not working when not on wifi

LauraGates — Wed, 05 Jan 2022 11:34:38 GMT

Hello!

For some reason, the last 2 weeks I can only send texts when I'm on wifi. I can always receive them.

I'm on the $40 per 30 days plan with Unlimited International Texts. I'm using an iPhone 5s.

Everything stopped when I used up all of my data. I've since added more data, but the texts still aren't sending.

I've reset the phone with no difference. Ideas?

Re: Texts not working when not on wifi

will13am — Thu, 22 Aug 2019 14:47:19 GMT

@LauraGates, are you referring to iMessages and not SMS? SMS does not require mobile data or WiFi data.

Re: Texts not working when not on wifi

NDesai — Thu, 22 Aug 2019 14:49:11 GMT

@LauraGates WiFi has nothing to do with sending sms. What is happening is that your iPhone is sending iMessages to other iphones when you are on WiFi. Try disabling iMessage and then send a text or try sending to someone with any other phone.

Re: Texts not working when not on wifi

ooakosiryan — Thu, 22 Aug 2019 14:50:22 GMT

@LauraGates wrote:
Hello!

For some reason, the last 2 weeks I can only send texts when I'm on wifi. I can always receive them.

I'm on the $40 per 30 days plan with Unlimited International Texts. I'm using an iPhone 5s.

Everything stopped when I used up all of my data. I've since added more data, but the texts still aren't sending.

I've reset the phone with no difference. Ideas?

If the people you're trying to text have iPhones as well and you usually send them iMessages, your phone might still be trying to send them iMessages and failing without wifi now that you've used up all your data.

Not sure if this is what's happening, but just in case you can turn off iMessage by going to Settings > Messages. Once iMessage is off, it will stop attempting to send iMessages and just send SMS texts, which should work.

Good luck!! Hope you figure this thing out!