topic Re: Apn settings in Get Support

Apn settings

ku6 — Wed, 05 Jan 2022 11:33:59 GMT

can't send or receive mms on MI A2 android 9

Re: Apn settings

YVR — Thu, 22 Aug 2019 01:41:32 GMT

What have you tried so far? Have you entered in APN settings for Public Mobile?

Re: Apn settings

YVR — Thu, 22 Aug 2019 01:54:53 GMT

@ku6 wrote:
can't send or receive mms on MI A2 android 9

Do not know if you want the APN settings.

Here they are

Name: PM
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

Re: Apn settings

ku6 — Thu, 22 Aug 2019 02:11:45 GMT

My settings are correct but they are greyed out so I can't change them anyway.

Re: Apn settings

Dunkman — Thu, 22 Aug 2019 02:14:43 GMT

@ku6

Does your data work? Text or talk?

If you have no data on your plan, you still need to turn on data for Picture messaging to work.

Re: Apn settings

ku6 — Thu, 22 Aug 2019 02:24:01 GMT

I can not change the settings they are greyed out. But what I can get from the other Messages, they are the correct settings. I still can't send and receive any mms. I have no trouble sending or receiving sms's. My data is enabled. My wife has the same problem with her android 6. We both have the same public mobile plan.

Re: Apn settings

YVR — Thu, 22 Aug 2019 03:20:31 GMT

@ku6 wrote:
I can not change the settings they are greyed out. But what I can get from the other Messages, they are the correct settings. I still can't send and receive any mms. I have no trouble sending or receiving sms's. My data is enabled. My wife has the same problem with her android 6. We both have the same public mobile plan.

Try to power cycle your device and see if that helps.

As you mentioned data should be on for MMS to work correctly.

Android Settings. Go to Network & Internet, then Mobile network, check that Mobile data is on

Android Settings. Go to Network & Internet, then Mobile network, check that Mobile data is on

Check that your data connection is working correctly by opening a website on your browser

Re: Apn settings

Anonymous — Thu, 22 Aug 2019 04:02:38 GMT

@ku6

Not sure why it's not working if the settings are right.

Can you Add or is there a + (plus) somewhere?

Can you delete?

Does data need to be on to edit/add?

Does data need to be off to edit/add?

Do you have other choices in there?

Can you edit those?

Touch the 3 dots and Reset to Default?

What is selected for Network mode? (A8 terminology) Or Preferred Network Type? Like LTE or WCDMA or UMTS or HSDPA? Or 4G or 3G?

Re: Apn settings

ku6 — Thu, 22 Aug 2019 15:11:36 GMT

Data works. I can get on to websides with mobile data on and wifi off.

But as I sad before I can not edit greyed out APN, and reset does nothing.

Re: Apn settings

ku6 — Thu, 22 Aug 2019 15:15:46 GMT

Internet works with mobil data on and wifi off. Rebooting does not help.

Still can't get picture messages.

Re: Apn settings

Anonymous — Thu, 22 Aug 2019 15:27:24 GMT

@ku6 wrote:
Internet works with mobil data on and wifi off. Rebooting does not help.
Still can't get picture messages.

Do you possibly have a SIM from another carrier? It might let you edit. Or do you know someone with another carrier?

How about that list of other ideas I mentioned?

What is shown in your APN Type field?

Re: Apn settings

ku6 — Thu, 22 Aug 2019 15:29:15 GMT

Can not see or add "+". Deleting is not possible. I am in the edit page as said before nothing can be done. When pushing the three dots i get save and discard. when pushing either one of them nothing happens.

My network mode is:lTE/TDSCDMA/GSM/WCDMA.