topic Re: new activation in Get Support

new activation

stevea33ca — Wed, 05 Jan 2022 11:33:14 GMT

Went to Hillcrest mall Richmond Hill this past Tuesday to sign up for new account. The guy wanted $15 for sim and $25 to port number and activate new account. Is this correct or was he trying to over charge me

Re: new activation

NDesai — Wed, 21 Aug 2019 19:17:20 GMT

@stevea33ca Wth, there should only be $10 for sim and plan cost. No other fees is required to pay. Please report the store to the mod team so they can follow up with them.

Re: new activation

GR — Wed, 21 Aug 2019 19:17:19 GMT

The Sim is 10$ and then you have to pay upfront for the plan you choose, so if you wanted the 25$ he was still overcharging you by 5$ on the Sim! There's no activation or porting fee

Re: new activation

popping — Wed, 21 Aug 2019 19:21:47 GMT

@stevea33ca wrote:
Went to Hillcrest mall Richmond Hill this past Tuesday to sign up for new account. The guy wanted $15 for sim and $25 to port number and activate new account. Is this correct or was he trying to over charge me

PM charge $10 for SIM online. Porting number online is free.

But a business can charge service fee for the service they provide.

Did you activate a $25 plan?

If yes, PM wants subscriber to pay plan price in order to activate your plan/account.

Re: new activation

NDesai — Wed, 21 Aug 2019 19:22:46 GMT

@stevea33ca I recommend you to just buy the sim for $10+tax from other stores like TMS, Walmart, London Drugs or wow mobile. Then do the activation yourself.

Re: new activation

stevea33ca — Wed, 21 Aug 2019 19:26:37 GMT

He was charging $15 plus $25 then the plan fee. I did not purchase and walked to another booth to enquire about Lucky. They just wanted $10 for sim. I havent purchased yet

Re: new activation

GR — Wed, 21 Aug 2019 19:29:09 GMT

@NDesai is right, I recommend the same! I like public mobile more than lucky because of the rewards

Re: new activation

popping — Wed, 21 Aug 2019 19:29:59 GMT

@stevea33ca wrote:
He was charging $15 plus $25 then the plan fee. I did not purchase and walked to another booth to enquire about Lucky. They just wanted $10 for sim. I havent purchased yet

Good idea to comparative shopping.

Say no when in doubt. You can always go back.

Re: new activation

stevea33ca — Wed, 21 Aug 2019 19:51:44 GMT

I will take advice and purchase at Walmart and activate on line. Can anyone give advise porting my Bell number. Did I do at time of activating sim? And will it take around 3 hours with the correct information

Re: new activation

NDesai — Wed, 21 Aug 2019 23:36:31 GMT

@stevea33ca wrote:
I will take advice and purchase at Walmart and activate on line. Can anyone give advise porting my Bell number. Did I do at time of activating sim? And will it take around 3 hours with the correct information

I suggest you to pick a new number during activation. Then port in directly from your self-serve account after checking everything on your phone. This way you will have service even while your number is in the middle of porting process.