topic Set up session timed out now saying Invalid SIM in Get Support

Set up session timed out now saying Invalid SIM

88srb — Wed, 05 Jan 2022 11:32:51 GMT

My Session Timed out when I went to set up my Payment information.

It is now saying invalid SIM

Any assitance would be appreciated.

Re: Set up session timed out now saying Invalid SIM

RossN — Wed, 21 Aug 2019 16:26:32 GMT

@88srb hi after a few attempts you get booted out wait an hour and try again after you reboot your computor try using ingognito mode in chrome it seems to work good

Re: Set up session timed out now saying Invalid SIM

GR — Wed, 21 Aug 2019 16:15:59 GMT

@88srb now you have to wait 1 hour for the system to release your sim number so you can try again! Before you try again you should check your credit card to make sure it was not charged. If it was charged then try your sim card in your phone to see if it works.

Re: Set up session timed out now saying Invalid SIM

88srb — Wed, 21 Aug 2019 16:23:18 GMT

Thanks, hopefully it works next time.

Re: Set up session timed out now saying Invalid SIM

GR — Wed, 21 Aug 2019 16:25:27 GMT

Sometimes the website times out but the credit card is charged and the activation work!

Re: Set up session timed out now saying Invalid SIM

88srb — Wed, 21 Aug 2019 17:03:31 GMT

Thanks everyone.

Set up and activated with Chrome in Incognito.