topic Re: Galaxy Note 5, working for months, now Not registered on network error in Get Support

Galaxy Note 5, working for months, now Not registered on network error

CaptainSnorkel — Wed, 05 Jan 2022 11:30:41 GMT

Getting a "Not registered on network error" now, halfway through the day after making calls earlier in the day. Nothing has been changed.

Network mode is GSM/HSPA/LTE (auto connect)

Access Point Name is Public Mobile 2 (sp.mb.com)

Network Operator is Telus

When I scan for all available networks, I can see

Public Mobile

EXT

Bell

Freedom

AT&T

313100

Choosing Public Mobile or Select automatically just kept returning me to Telus. Just now as I am typing this, I touched 313100 by mistake and of course after a long interval it informed me that the SIM was not allowed on that network. I then hit Select automatically once more and this time it came up as Public Mobile. So I tried a phone call and it worked.

Any idea what is going on?

Re: Galaxy Note 5, working for months, now Not registered on network error

Anonymous — Tue, 20 Aug 2019 03:47:15 GMT

@CaptainSnorkel wrote:
Getting a "Not registered on network error" now, halfway through the day after making calls earlier in the day. Nothing has been changed.
Network mode is GSM/HSPA/LTE (auto connect)
Access Point Name is Public Mobile 2 (sp.mb.com)
Network Operator is Telus
When I scan for all available networks, I can see
Public Mobile
EXT
Bell
Freedom
AT&T
313100
Choosing Public Mobile or Select automatically just kept returning me to Telus. Just now as I am typing this, I touched 313100 by mistake and of course after a long interval it informed me that the SIM was not allowed on that network. I then hit Select automatically once more and this time it came up as Public Mobile. So I tried a phone call and it worked.
Any idea what is going on?

Sounds like you might have stumbled upon a nice resolution. Not sure why it would have stopped on you in the first place though.

Re: Galaxy Note 5, working for months, now Not registered on network error

Dunkman — Tue, 20 Aug 2019 03:50:25 GMT

@CaptainSnorkel

Edit:

Didn't read the last part. At least it is working now....

Re: Galaxy Note 5, working for months, now Not registered on network error

toxicfire — Tue, 20 Aug 2019 03:51:53 GMT

If its now working it may have just been your phone was having issues connecting to a proper tower.

If this happens enable(turnon) airplane mode wait 15 seconds then turn it off and that usually does the trick.

Rebooting the phone too sometimes helps.

We get similar things here.

Re: Galaxy Note 5, working for months, now Not registered on network error

CaptainSnorkel — Wed, 21 Aug 2019 17:53:21 GMT

@toxicfire

Thanks for the suggestion, using airplane mode sounds like a good trick to try whenever we have connection problems.