topic Re: Refer a friend in Get Support

Refer a friend

Mitocondrio — Wed, 05 Jan 2022 11:29:50 GMT

Hi everyone,

I am a new user! I just activated my sim card in a store and they forgot to add the phone number of my friend who introduced me Public Mobile. When they realized that it was too late, the activation of my new account had already been processed. Is there a way to do it now?

Thanks!!

Re: Refer a friend

Lieux — Tue, 15 Jan 2019 01:13:05 GMT

@Mitocondrio

Hello. You can try to write a private message with the Mods.. @CS_Agent with your phone number and your nip and explain what happened...good luck...

Re: Refer a friend

Alex888 — Tue, 15 Jan 2019 01:15:37 GMT

Usually they are not don't retroactivly, but you can try asking a moderator, they are the only ones who may be able too.

Go here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759 to learn about contacting them.

Re: Refer a friend

NDesai — Tue, 15 Jan 2019 01:19:36 GMT

@Alex888 wrote:
Usually they are not don't retroactivly, but you can try asking a moderator, they are the only ones who may be able too.
Go here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759 to learn about contacting them.

They can now! @Mitocondrio You will likely need to provide authorization from both parties.