topic Upgrading Plan but data is not working in Get Support

Upgrading Plan but data is not working

all4girls — Wed, 05 Jan 2022 11:29:43 GMT

Hello,

I have upgrade from the $25/month plan to the new $25/month plan with date but the data is not working or showing on my account??

Thank you

Re: Upgrading Plan but data is not working

kselmak — Mon, 19 Aug 2019 17:36:55 GMT

When did you switch?

Did it work at all since you switched?

Purple often use lost stolen trick to reset the provision on their account.

But if it doesn't show up at all and never did you may have to contact mods

If it did work at some point, are there any chances that you used it up?

Re: Upgrading Plan but data is not working

will13am — Mon, 19 Aug 2019 17:39:02 GMT

@all4girls, from the overview tab, what do you see as your current plan? As noted, you may have selected to make the plan change on the next renewal which means you need to wait for the renewal to enjoy the new plan features. If you made the change effective immediately, you would see the new plan features right away in the overview. Crucially, you will have been billed right away for the plan change.