topic Re: Locked out account in Get Support

Locked out account

Mansi1 — Wed, 05 Jan 2022 11:28:08 GMT

Hey, this is Mansi Arora. I am having a trouble logging in with my account online. I tried to log in but it was showing incorrect password and then i tried to reset the password and i ended up with a line that your account is locked out. So, can you please help me in solving this issue ? I would be really pleased.

Thanks

Re: Locked out account

iliketotalk — Sat, 17 Aug 2019 19:19:19 GMT

@Mansi1 hi if you tried to many times you will be locked out for awhile reboot your computor and try again in an hour the system is finicky

Re: Locked out account

GinYVR — Sat, 17 Aug 2019 19:18:10 GMT

@Mansi1You would need to contact the Moderators. If you still have service you can try 611 to perform some account functions.

Re: Locked out account

dabr — Sat, 17 Aug 2019 19:19:08 GMT

@Mansi1 wrote:
Hey, this is Mansi Arora. I am having a trouble logging in with my account online. I tried to log in but it was showing incorrect password and then i tried to reset the password and i ended up with a line that your account is locked out. So, can you please help me in solving this issue ? I would be really pleased.
Thanks

In addition to waiting an hour, you can try incognito mode or a different browser too.

Re: Locked out account

KatGurl — Sat, 17 Aug 2019 22:30:41 GMT

@Mansi1 wrote:
Hey, this is Mansi Arora. I am having a trouble logging in with my account online. I tried to log in but it was showing incorrect password and then i tried to reset the password and i ended up with a line that your account is locked out. So, can you please help me in solving this issue ? I would be really pleased.
Thanks

If you try clearing your cache and cookies in your browser, sometimes that’s all it needs.