topic Incomplete activation in Get Support

Incomplete activation

Belzey — Wed, 05 Jan 2022 11:27:50 GMT

Hello, I accidentally close the webpage on step 2 of activating my new sim card. I tried restarting the activation but it does not recognize the sim card now. Any guidance would be appreciated on how to continue with the activation. Thank You

Re: Incomplete activation

Anonymous — Sat, 17 Aug 2019 15:04:58 GMT

@Belzey wrote:
Hello, I accidentally close the webpage on step 2 of activating my new sim card. I tried restarting the activation but it does not recognize the sim card now. Any guidance would be appreciated on how to continue with the activation. Thank You

Wait about an hour, clear cache and try again.

Re: Incomplete activation

mimmo — Sat, 17 Aug 2019 15:05:48 GMT

Wait an hour or so, and the system should recognize sim then, once it's out of the system memory.

Re: Incomplete activation

Jackhyf63 — Sun, 18 Aug 2019 11:39:17 GMT

@Belzey The activation process is buggy but no that bad. Try using chrome, incognito mode, browser cache cleared.