topic Re: Sometimes email content doesn't load, calls drop and internet functionality is unavailable or sp in Get Support

Sometimes email content doesn't load, calls drop and internet functionality is unavailable or spotty

craftthefuture — Wed, 05 Jan 2022 11:27:26 GMT

Since joining with PM, sometimes email content doesn't load from my phone (most often when I'm out of the house), calls drop and internet functionality is unavailable or spotty. For example I ask siri to call one of my contacts and then it doesn't work, when before switching that would work nearly all the time. I was with Koodo before. What do I do?

Re: Sometimes email content doesn't load, calls drop and internet functionality is unavailable or sp

GinYVR — Fri, 16 Aug 2019 22:45:38 GMT

@craftthefutureFirst do you have plenty of data with your plan? If you are out of data, Siri etc won't work. Have you done a Network Reset since you had moved from Koodo?

Re: Sometimes email content doesn't load, calls drop and internet functionality is unavailable or sp

craftthefuture — Wed, 21 Aug 2019 21:22:16 GMT

Thanks for your reply 😃 I have 4.5GB which is more than I had at Koodo. I never ran out before. What is a network reset and what does it accomplish?