topic Re: Thank you Andu in Get Support

Thank you Andu

sand--29 — Wed, 05 Jan 2022 11:27:14 GMT

I would like to thank Mod Andu and all of the tech people who helped me. It was a very simple fix for my problem with dropped calls not receiving calls and breaking up while talking on my phone. However, I had no idea how to fix so Thank you very much.I simply reset my network which i had no idea how to do.

Re: Thank you Andu

geopublic — Fri, 16 Aug 2019 20:04:51 GMT

@sand--29 wrote:
I would like to thank Mod Andu and all of the tech people who helped me. It was a very simple fix for my problem with dropped calls not receiving calls and breaking up while talking on my phone. However, I had no idea how to fix so Thank you very much.I simply reset my network which i had no idea how to do.

@Andu_S you have a happy customer!!

Re: Thank you Andu

mimmo — Fri, 16 Aug 2019 20:52:39 GMT

@sand--29 how long did it take to get a reply from mods? I'm coming up to 72 hours...

Re: Thank you Andu

Anonymous — Fri, 16 Aug 2019 20:58:10 GMT

@mimmo wrote:
@sand--29 how long did it take to get a reply from mods? I'm coming up to 72 hours...

I'm oddly, perversely pleased to see that Oracles don't get to jump the queue 🙂

Re: Thank you Andu

RossN — Fri, 16 Aug 2019 20:59:16 GMT

@mimmo wow that's crazy I guess they don't play favorites

Re: Thank you Andu

sand--29 — Sat, 17 Aug 2019 02:19:58 GMT

3 or 4 days i think

Re: Thank you Andu

jor123 — Sat, 17 Aug 2019 13:16:35 GMT

@sand--29 wrote:
3 or 4 days i think

Ouch 😕

Re: Thank you Andu

mimmo — Sat, 17 Aug 2019 13:32:08 GMT

@jor123 wrote:
@sand--29 wrote:
3 or 4 days i think
Ouch 😕

At 4 pm today it's going to be 96 hours. It is ridiculous.

@Alan_K this is unacceptable for a company that sees (imagines) itself as a leader/innovator. The new smart forms might help. But what are you doing now.

Re: Thank you Andu

jor123 — Sat, 17 Aug 2019 14:27:50 GMT

Yeah, the wait times are getting out of hand...