Data not working

aascvd01 — Wed, 05 Jan 2022 11:26:49 GMT

I have a plan with 1 GB of data. When I have full bars of 3G, nothing loads still...

Re: Data not working

goldilock — Fri, 16 Aug 2019 01:08:02 GMT

@aascvd01

When you go into your account and plan, does it show you have a plan with 1GB data?

If you check usage, did you use up your data already?

Make sure in your phone's settings that your cellular data is turned on.

Check the apn settings on your phone are:

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

More info for particular devices:

https://apn-canada.gishan.net/en/apn/public-mobile

Please post if this resolved the issue.

Re: Data not working

geopublic — Fri, 16 Aug 2019 01:54:48 GMT

@aascvd01 wrote:
I have a plan with 1 GB of data. When I have full bars of 3G, nothing loads still...

@aascvd01 what's the make and model of your device?

topic Re: Data not working in Get Support

Data not working

Re: Data not working

Re: Data not working