topic Re: Port over link in Get Support

Port over link

kiki_ — Wed, 05 Jan 2022 11:26:43 GMT

Hi,

I just signed up for PM and want to port over my koodo prepaid phone number.

Does anyone have the link to do that?

Thanks!

Re: Port over link

RossN — Thu, 15 Aug 2019 20:55:25 GMT

@kiki_ hi you go into or create your self serve account if you haven't done so already and go under change phone number it can be done there good luck and welcome to PM sorry didnt see the pre paid koodo you must contact a moderator for that https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Port over link

Dunkman — Thu, 15 Aug 2019 20:53:18 GMT

@kiki_

Koodo prepaid and Public mobile share the same back end.

You will need to contact moderator to complete port. Expect 1-2 day wait time.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Port over link

GR — Thu, 15 Aug 2019 20:54:39 GMT

@kiki_ while you wait keep using your Koodo Sim card until the port is complete! Make sure you keep the Koodo account active also!

Re: Port over link

will13am — Thu, 15 Aug 2019 20:55:41 GMT

@RossN wrote:
@kiki_ hi you go into or create your self serve account if you haven't done so already and go under change phone number it can be done there good luck and welcome to PM sorry didnt see the pre paid koodo you must contact a moderator for that

Koodo prepaid porting cannot be done in the self serve. Time to read over the knowledge base articles.

Re: Port over link

iliketotalk — Thu, 15 Aug 2019 21:34:48 GMT