topic Re: "No mobile data service" in Get Support

"No mobile data service"

jgho — Wed, 05 Jan 2022 11:26:31 GMT

Hello,

I'm getting the error message "No mobile data service. Temporarily turned off by your operator for Sim 1". Phone and text work fine but mobile data doesn't work. I've used less than 100MB of my 5GB limit.

I rooted my phone (Redmi Note 5 Pro) and flashed the ROM to Pixel Experience about two weeks ago. Things have worked well until last night. Before rooting the phone had been working fine on Public Mobile for over a year.

Any ideas on troubleshooting this? I checked the APN settings and they appear to be correct. I've also rebooted the phone several times and reset the SIM.

Thanks,

Jon

Re: "No mobile data service"

geopublic — Thu, 15 Aug 2019 19:00:12 GMT

@jgho wrote:
Hello,

I'm getting the error message "No mobile data service. Temporarily turned off by your operator for Sim 1". Phone and text work fine but mobile data doesn't work. I've used less than 100MB of my 5GB limit.

I rooted my phone (Redmi Note 5 Pro) and flashed the ROM to Pixel Experience about two weeks ago. Things have worked well until last night. Before rooting the phone had been working fine on Public Mobile for over a year.

Any ideas on troubleshooting this? I checked the APN settings and they appear to be correct. I've also rebooted the phone several times and reset the SIM.

Thanks,

Jon

@jgho Yes, flash the original firmware back.

Re: "No mobile data service"

jgho — Thu, 15 Aug 2019 19:08:54 GMT

Thanks for your reply. Yeah, I'll reflash to the original ROM if I can't fix it.

Re: "No mobile data service"

ChuckYeah — Thu, 15 Aug 2019 19:22:36 GMT

Do you have an LTE plan or 3G? If 3g try, setting the phone to 3g only. Here's a link to a similar issue. It may help with your issue as well if it's an operating system issue.

https://thecellguide.com/how-to-fix-mobile-data-issues-on-google-pixel-575

Re: "No mobile data service"

jgho — Thu, 15 Aug 2019 19:56:27 GMT

Thanks for your reply. I tried various settings as suggested without any luck. Think I might just reflash the firmware.

Re: "No mobile data service"

stonechucker — Fri, 16 Aug 2019 14:41:37 GMT

@ChuckYeah wrote:
Do you have an LTE plan or 3G? If 3g try, setting the phone to 3g only. Here's a link to a similar issue. It may help with your issue as well if it's an operating system issue.
https://thecellguide.com/how-to-fix-mobile-data-issues-on-google-pixel-575

This may help get service, but the plans are all LTE at Public Mobile. 3G speed plans are lower speed LTE. @Alan_K, someone else who doesn't understand marketing gimmicks! @srlawren, want to comment?

Re: "No mobile data service"

stonechucker — Fri, 16 Aug 2019 14:46:40 GMT

Double-check your device for a data limit set. It might have turned on.

Re: "No mobile data service"

srlawren — Fri, 16 Aug 2019 15:40:28 GMT

@stonechucker wrote:
. @Alan_K, someone else who doesn't understand marketing gimmicks! @srlawren, want to comment?

@stonechucker I may have to let that crusade go. @Alan_K doesn't seem to care about the confusion in the product name. Honestly, there's probably bigger fish to fry right now (how about that moderator response time, @Alan_K ????)

Re: "No mobile data service"

JDiggs — Thu, 16 Nov 2023 23:23:57 GMT

For phones that use a different language in the settings, the 3G only setting would also read as WCDMA only. I just changed it, and have yet to get a notification.

Re: "No mobile data service"

JDiggs — Fri, 17 Nov 2023 21:11:04 GMT

This did not work!

I am getting constant notification alarms with this problem and it is getting rather annoying. If anyone has a solution to this, that would be great.