topic Re: New to Public Mobile: phone not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408874#M250038 <P>thanks - will do.</P> Thu, 15 Aug 2019 16:24:58 GMT Hiho_doug 2019-08-15T16:24:58Z New to Public Mobile: phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408859#M250034 <P>Signed up, activated, SIM, created acct, paid. Phone number was to be transferred from a Rogers acct but not done. This is the 2nd phone number from the same Rogers acct - 1st worked fine. Got a strange text message from Public Mobile saying “to complete your request to move to Public Mobile, go to “publicmobile.ca, click Contact us and complete the SIM and activation form...”. I already did that as part of my sign-up process. Help?</P> Wed, 05 Jan 2022 11:26:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408859#M250034 Hiho_doug 2022-01-05T11:26:12Z Re: New to Public Mobile: phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408860#M250035 <P>And where is “Contact is” on Publicmobile.ca?? Doesn’t exist!</P> Thu, 15 Aug 2019 16:10:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408860#M250035 Hiho_doug 2019-08-15T16:10:49Z Re: New to Public Mobile: phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408865#M250036 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/95766">@Hiho_doug</a>You need to send a message to the moderators with this link <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Thu, 15 Aug 2019 16:17:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408865#M250036 GinYVR 2019-08-15T16:17:16Z Re: New to Public Mobile: phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408867#M250037 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/95766">@Hiho_doug</a>&nbsp;, the "strange text" is an indication of a porting issue.&nbsp; Contact the moderator team as already suggested.&nbsp;</P> Thu, 15 Aug 2019 16:20:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408867#M250037 will13am 2019-08-15T16:20:17Z Re: New to Public Mobile: phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408874#M250038 <P>thanks - will do.</P> Thu, 15 Aug 2019 16:24:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-to-Public-Mobile-phone-not-working/m-p/408874#M250038 Hiho_doug 2019-08-15T16:24:58Z