topic Re: Is there any way to reach Public Mobile corporate? in Get Support

Is there any way to reach Public Mobile corporate?

Dstasko — Wed, 05 Jan 2022 11:24:01 GMT

Hi all!

I’m looking to reach Public Mobile in regards to feedback/complaints... where can that be done?

Thanks in advance:)

Re: Is there any way to reach Public Mobile corporate?

KMG — Mon, 31 Dec 2018 02:17:53 GMT

Issues related to feedback and complaints can be posted here in the Community.

The Moderator Team are Public Mobile employees, but you should only contact them in the event of issues with your account that can't be solved without their assistance.

Re: Is there any way to reach Public Mobile corporate?

ShawnC13 — Mon, 31 Dec 2018 02:17:54 GMT

@Dstasko wrote:
Hi all!

I’m looking to reach Public Mobile in regards to feedback/complaints... where can that be done?

Thanks in advance:)

You would have to contact the Moderators for that information. I have no idea what their mailing address is. You could also send @Dave_M a private message with your concerns. You could always go directly to Telus as well as the parent company.

Re: Is there any way to reach Public Mobile corporate?

popping — Mon, 31 Dec 2018 02:21:14 GMT

@Dstasko wrote:
Hi all!

I’m looking to reach Public Mobile in regards to feedback/complaints... where can that be done?

Thanks in advance:)

The offical channel is by sending a private message to moderator.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Is there any way to reach Public Mobile corporate?

Luddite — Mon, 31 Dec 2018 02:42:08 GMT

@Dstasko This is the closest you can get for complaints: "If you have any questions or concerns about Public Mobile's privacy practices, you may call 1-800-567-0000 or send an email to privacy@publicmobile.ca."

Re: Is there any way to reach Public Mobile corporate?

darcygibbs — Mon, 31 Dec 2018 09:31:30 GMT

@Luddite wrote:
@Dstasko This is the closest you can get for complaints: "If you have any questions or concerns about Public Mobile's privacy practices, you may call 1-800-567-0000 or send an email to privacy@publicmobile.ca."

Public Mobile is owned/operated by Telus - you could try them directly - on their "Help Us Improve" page I found contact info for customer feedback and related inquiries. See the link below.

https://www.telus.com/en/about/company-overview/accessibility/help-us-improve

Hopefully this helps,

Darcy