topic Re: Changing email on account in Get Support

Changing email on account

smp99 — Wed, 05 Jan 2022 11:23:58 GMT

If I change the email address on my account (not the community) does that automatically change my login userID?

If the the old email sticks as login, then how do you change your login ID?

Thanks

Re: Changing email on account

Luddite — Mon, 31 Dec 2018 14:55:53 GMT

Yes, that changes the email address for logging into your account.

However, the "true" account email address is not changed unless you make a request of the moderators. It's another odd system limitation; in effect the original email address used to create the account cannot be changed by the customer.

Re: Changing email on account

TMS — Mon, 31 Dec 2018 04:47:07 GMT

@smp99

when you go to your account then My Profile >>> Change Username, you enter the New Username (Email) and click “Change” and you’re finished. 😉

Re: Changing email on account

Amtul — Fri, 26 Jul 2019 00:12:55 GMT

Hi my name is yahya and I want to change my email address. my phone number is 1-xxxxxxxxxxxxxx

Phone number removed by computergeek541

Re: Changing email on account

GinYVR — Fri, 26 Jul 2019 00:08:12 GMT

@AmtulYou would need to contac the moderators to change your email as email address is the index for the Public Mobile's database.. you can contact them here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437