topic Re: tried to email and when I hit submit nothing happens in Get Support

tried to email and when I hit submit nothing happens

Ori — Tue, 04 Jan 2022 17:45:23 GMT

I tried to explain in detail a problem I was having with billing. When I hit 'submit', nothing happens. This has happened more than twice now. Public mobile you need to get the basics down, like having a basic, functional website, before trying anything else.

Re: tried to email and when I hit submit nothing happens

Martin — Sun, 01 Mar 2015 23:27:18 GMT

Hello,

After you pressed Send, did the web form move upwards to the first field to be completed?

If so, it's likely that your form was submitted.

Re: tried to email and when I hit submit nothing happens

makkahn28 — Mon, 02 Mar 2015 00:24:55 GMT

If you sent email successfully, a message would show afterwards, as a confirmation

Re: tried to email and when I hit submit nothing happens

chukdefatey — Mon, 02 Mar 2015 00:40:20 GMT

The web form doesn't work so people so telling people to use that option.

@PM fix the damh web contact us form ASAP, this is UN-Accespatble . if you keep this up you will see a rise in your CCTS complains

Re: tried to email and when I hit submit nothing happens

Moid_I — Mon, 02 Mar 2015 22:15:53 GMT

If you are having problem with not able to send web forms please delete cache and temp internet files, Restart browser. If the problem still exists let us know.

Thanks

Re: tried to email and when I hit submit nothing happens

chukdefatey — Tue, 03 Mar 2015 14:56:50 GMT

^Why don't you try it, It doesn't work period and has never worked. Fix the Damh thing or if you keep this kind of crap up you will see a rise in your CCTS complains

Re: tried to email and when I hit submit nothing happens

Mat_F — Tue, 03 Mar 2015 15:15:49 GMT

@chukdefatey I just checked and everything is working with Contact Us. There was an issue when people select "None of the above", but that's all shipshape now - unless you know of another issue?

Re: tried to email and when I hit submit nothing happens

chukdefatey — Tue, 03 Mar 2015 15:22:27 GMT

I haven't tested it but if you say it fixed then it must have been fixed.

Thank you

Re: tried to email and when I hit submit nothing happens

Ori — Sun, 08 Mar 2015 16:21:09 GMT

Ok, so someone at PM selected his answer as a 'solution' saying that the 'contact us' was working. Great, it was working for you at the moment you tried it! It didn't work for me. That doesn't count as a solution, sorry! What **bleep**e.

Re: tried to email and when I hit submit nothing happens

chukdefatey — Sun, 08 Mar 2015 20:53:56 GMT

^I guess they are a bunch of liars after my numerous replies in various threads they said in one of the threads that it was fixed and I actually Thanked them for it.

@PM please fix your contact us Form ASAP

Re: tried to email and when I hit submit nothing happens

benwarez — Mon, 09 Mar 2015 13:19:28 GMT

I hope that no one is trying to lie or mislead U, I gave you a credit for this, because I tried it on many PCs, I never succeded in seeing the color of that famous form, this community is a free speech space like Parliament building, it never has to come to treating PPL as liers, U don't even know them, Any one that is trying hard to find a solution to your problem, is in my point of view a decent person like district parliament MPs, even if hey lie to their voters all the time.